Words Every Leader Must Know

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Every leader needs to understand these most important words:

The six most important words: “I admit I made a mistake.”

The five most important words: “You did a good job.”

The four most important words: “What is your opinion?”

The three most important words: “If you please.”

The two most important words: “Thank you.”

The one most important word: “We”

The least important word: “I”

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